Roof Guard Pros ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use and safeguard that information, and your rights regarding your personal data.

By using our services, website, or engaging with Roof Guard Pros, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information from and about users, including:

A. Personal Information

This includes information that identifies, relates to, or can be associated with you, such as:

NameEmail addressPhone numberPostal addressPayment information (only for processing purposes, not stored long-term)

B. Non-Personal Information

This includes:

Browsing information (pages visited, links clicked, time spent on site)Device information (browser type, operating system)IP addressCookies and tracking data (see Section 6 for details)

C. Information Collected via Third Parties

We may also collect information from third-party service providers, including social media platforms or advertising networks, which may include demographics or interest-based data.

2. How We Use Your Information

Roof Guard Pros collects and processes your data for the following purposes:

To provide services: We use your information to communicate with you, schedule services, and fulfill roof inspections, rejuvenations, repairs, and other requests.For marketing purposes: With your consent, we may use your contact details to send you promotional materials, special offers, and updates on our services. You can opt out at any time.For analytics and improvement: We analyze non-personal data to understand how users interact with our website and to improve our service offerings. To comply with legal obligations: We may process your information to fulfill contractual and legal obligations, such as fraud prevention or compliance with tax laws.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:

Service providers: We may share your data with trusted third-party vendors who perform services on our behalf, such as payment processors, scheduling software providers, or marketing platforms. Legal obligations: We may disclose your information to authorities if required by law or in response to a valid request, such as subpoenas or court orders. Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

4. Your Data Protection Rights

Under privacy laws such as the GDPR and CCPA, you have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.Rectification: You may request corrections or updates to inaccurate or incomplete data.Erasure: You may request the deletion of your personal information under certain conditions.Restriction: You may request that we limit the processing of your personal data in certain circumstances.Portability: You have the right to request your data in a structured, commonly used, and machine-readable format.Objection: You can object to our processing of your personal data, including for direct marketing purposes.

To exercise these rights, please contact us using the information provided in Section 10. We will respond within 30 days of receiving your request, as required by law.

5. How We Protect Your Data

Roof Guard Pros employs a range of security measures to protect your personal information, including:

Encryption: All sensitive information, such as payment details, is encrypted using Secure Sockets Layer (SSL) technology during transmission.Access control: Only authorized personnel have access to personal data, and we enforce strict confidentiality agreements. Data minimization: We only retain personal information for as long as necessary for the purposes outlined in this policy, or as required by law.

While we strive to protect your data, no transmission method or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience, collect usage data, and deliver targeted advertising. Cookies are small text files stored on your device when you visit a website.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Marketing Communications

We may send you promotional messages if you have opted in to receive them. These messages may include special offers, service updates, or marketing materials. You can opt out of receiving such communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

8. Children’s Privacy

Roof Guard Pros does not knowingly collect or solicit personal information from individuals under the age of 16. If you believe we have collected data from a child under 16, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will indicate the effective date. We encourage you to review the policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Roof Guard Pros

Phone Number: (813) 796-8826

Email: [email protected]